Question 1

How quickly can you fix my slow movement?

Accepted Answer

In most cases, we can diagnose and repair slow-moving garage doors within a single service visit.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can be caused by several factors: worn or damaged rollers, dried-out or corroded tracks, weakening springs.

Question 3

Do you offer financing for new carriage-style door installations?

Accepted Answer

Yes! We offer flexible financing options with approved credit, including 0% APR for 12 months.

Question 4

What is your warranty coverage?

Accepted Answer

We provide a comprehensive 10-year warranty on all installations, covering both parts and labor.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard single-door installation typically takes 3-4 hours, while a double door takes 4-6 hours.

Question 6

Do you service commercial garage doors?

Accepted Answer

We service both residential and commercial garage doors throughout our service area.

Question 7

What should I do if my garage door won't open?

Accepted Answer

First, check if the opener has power and the remote batteries are fresh. If stuck, call (910) 841-2113.

Question 8

How often should I have my garage door serviced?

Accepted Answer

We recommend annual maintenance to keep your garage door operating safely and efficiently.

Question 9

What brands of garage doors do you install?

Accepted Answer

We install all major brands including Clopay, Amarr, Wayne Dalton, CHI, and more.

Question 10

Are your technicians licensed and insured?

Accepted Answer

Yes, Mount Olive Garage Doors is fully licensed, bonded, and insured.

Frequently Asked Questions